Score breakdown — 10 categories
⭐ Google rating & review count
8 / 15
3.9 stars · 28 total reviews
Local benchmark for electrician in Buffalo: 4.6 stars avg, 87 reviews avg
0.8 new reviews/month (last 90 days)
Less than 1 new review per month. Your profile looks stale to anyone comparing you to competitors.
💬 Owner response rate
0 / 10
0% of reviews have an owner reply
You have responded to 0 of your last 20 reviews. Google ranks businesses higher when owners engage. Customers notice too.
🔍 Review sentiment analysis
5 / 10
What customers say most: punctual, fair pricing, clean work
Complaint themes detected:
slow callbackhard to reachscheduling delays
📋 Google Business Profile completeness
4 / 10
Missing or incomplete:
no business descriptiononly 3 photos (needs 10+)no posts in 6 monthshours listedno services listed
🔎 Local search visibility
0 / 15
3-pack position for "electrician near me" in Buffalo: Not in top 3
When someone in Buffalo searches "electrician near me" right now, your business does not appear. Two competitors with paid ads are taking those clicks.
Status: Found — poor mobile score
mobile speed: 38/100phone number not clickableHTTPS activeno contact form
📵 Missed-call signal
2 / 10
4 reviews mention an unanswered call or no callback
"Called three times, went to voicemail every time." — Maria T.
"Good work once you get them on the phone, but that took two days." — Greg S.
| Business | Rating | Reviews |
|---|
| Apex Electric (you) | 3.9 ★ | 28 |
| Hoffman Electric | 4.8 ★ | 143 |
| BrightSide Electric | 4.6 ★ | 97 |
Facebook page found. Last post: 14 months ago. No Instagram presence detected.
⚠ Your biggest leak — Local search visibility + missed calls
Customers search, they find your competitors. Customers call, they hit voicemail.
You are invisible on the search that matters most — "electrician near me" in Buffalo — and 4 of your last 28 reviews mention not being able to reach you. That is a two-stage loss: you are not winning the search, and when someone does find you and calls, you are losing them to voicemail. At an average job value of $400, losing 5 jobs a month to this combination is $2,000 per month walking out the door.
★ Built for Apex Electric
Every one of these gets fixed automatically.
ScoreLocal connects to your business, runs the fixes in the background, and sends you a new score every week. No agency. No call. No contract.
Start free for 14 days →
$147/mo after trial · No card until day 12 · Cancel any time